Terms & Conditions

Hagenhuset, Katarina Linnhagen
Östra Palmgrensgatan 36
426 69 Västra Frölunda
Sweden
info@hagenhuset.se
VAT no: SE800213802501

Copyright
Hagenhuset patterns are for personal, non-commercial use only.
The patterns may not be reproduced, resold or redistribute in any way. The patterns may not be translated without written consent. Finished knitted items must in no way be intended for resale, or used in commercial contexts. The patterns may not be used as teaching aids, or in other commercial contexts. 

Prices and payments
All given prices on the website are in Swedish currency – Svenska kronor (SEK), incl. VAT.
Available online payment methods are Visa, Maestro, MasterCard, American Express, Union Pay, Apple Pay and Google Pay. Payments to Hagenhuset are processed through a secure payment server that encrypts all information using an SSL protocol.

Delivery of digital products
All patterns are digital files (PDF).
Shortly after the payment has been made, you will receive an order confirmation and a link to download the pattern file. Please ensure that you give the correct e-mail address when placing your order.
Save the file or print it, for future access.

Right of cancellation for digital products
When purchasing digital products/patterns, you agree upon checkout that the 14-day cancellation period for the digital product is null and void – meaning that digital products cannot be returned.

Personal data policy (GDPR)
The following information is registered and stored: name, address and e-mail address. The collected information is used to complete order and for accounting purposes. Your personal data will only be kept for as long as necessary for legally required obligations. Hagenhuset does not disclose or sell your personal data to third parties.
If you have signed up for news and other marketing communications by e-mail, you can withdraw your consent at any time.
You have the right to request access to and rectification of your personal data.
The data controller is Katarina Linnhagen.

Reservations
Hagenhuset makes reservations for any errors in pricing, typing, out-of-stock items and for any changes in VAT and tax rules.